Customer Service

Customer Birthday Postcard

Booking a customer you havent seen in a while

Facial in a Bag!

PCP Follow Up Script: ‘Hi Melanie! It’s Julia, your MK chick. I was just calling to let you know your MK catalog just landed in your mailbox, and I was just calling bc I really want to give the best possible customer service and so I just wanted to see what if you might need a refill on ….& …. and what else you might need to keep yourself looking your most beautiful.  I really appreciate your loyalty and your biz means so much to me. So I’m at # … & I’ll go ahead and send you a quick text too that I left ya a vm. Thanks again! Hope the kids are doing great!’